At DBD our vision is to make the Government a better place with technology. We do that through our people and values; we take pride in forming long term relationships built on trust with colleagues, partners and clients alike.

What We Do

We offer a number of core services to enable our clients to deliver on their transformation programmes, these include:

• Enterprise, Solution and Technical Architecture
• Software Development
• IT Service Management and SIAM

We have a passion and commitment to improve our customers’ IT service delivery and we aim to provide high quality and pragmatic service management consultancy that delivers business benefits. Due to high demand for our services, we are looking for associate consultants with extensive industry experience, confidence and gravitas to help fulfil our customer obligations over the coming months.

About you

To be successful for the IT Service Delivery role you will have a positive, determined and self-motivated attitude. You should be curious and hungry to learn more and build on your solid Delivery experience that you will have already gained in a fast-paced tech centric environment. Excellent communication and relationship building skills while also demonstrating an ability to work under pressure and juggle conflicting demands.

Experience

• Consultancy and service transformation experience in different environments, providing leadership and guidance
• Extensive practical experience of operating across the Service Management Lifecycle
• Track record of delivering successful Service Management engagements and projects
• Experience of process implementation and improvement
• Experience of IT project management
• Ability to manage stakeholders at all levels, gather requirements and articulate these to all parties
• Ability to professionally present to both large and small audiences
• Ability to produce written material (reports, case studies, etc.) to a high standard
• Familiar with the implications of organisational change and methods of enabling successful change
• Diverse IT background with significant experience in large scale blue-chip corporations
• Ability to adapt experience to accommodate diverse scenarios sometimes outside your natural comfort zone

Desirable Experience

• Experience of, or exposure to, Agile Project Management, Agile Development, Digital and Cloud implementations and management plus DevOps ways of working
• ITIL Manager’s Certificate (Version 2) or ITIL Expert Certificate (Version 3)
• Experience in undertaking ITIL Maturity Assessments (or other equivalent)
• Experience in multiple industries
• Consultancy experience
• Project Management certification
• ISO certification
• Experience and/or accreditation of COBIT / SFIA / Six Sigma / Lean / IT4IT

As well as a flexible, positive and ‘can-do’ attitude you will need to be willing to travel throughout the UK and work in any industry sector according to our clients’ needs.

We offer competitive rates and the chance to work on interesting and challenging customer engagements.

More on DBD

• A great culture and a place you want to work
• Most of our success has been down to the people and culture that we have created. Everyone is welcoming and supportive, but also focused on delivering a great service to our clients, whilst having some fun at the same time.
• Access and support from an experienced team
• Our team is composed of experts from a wide range of differing backgrounds. You will have constant access and support from the team.
• Training and development
• We focus on personal & career development with a package of tools helping individuals to upskill. This can range from becoming certified in new or existing tools relevant to your specialism to informal training internally.
• Multiple enterprise clients
• You will gain experience working with multiple enterprise clients.

In 2020 Jack Wilsher founded DBD Consulting, a technology consultancy that puts people first. We’re a growing business with consultants working on exciting projects across Government clients.