Technical Architecture (TA) aims to translate the proposed solution of the Solution Architects into an integrated system and provide in-depth technological insight on matters like hardware and software specifics.

Solution Architecture (SA) aims to define a specific solution, combining guidance from different enterprise architecture viewpoints (business, information and technical), as well as from the enterprise solution architecture (ESA).

Enterprise Architecture (EA) aims at optimising legacy or fragmented processes, information and technology into an integrated environment that facilitates easy decision making and change implementation.

An application architecture is a structural map of how an organisations software applications are assembled and how those applications interact with each other to meet business or user requirements.

Building on Vendor Management good practice, Service Integration and Management (SIAM) is a model adopted by organisations all over the world.

A flexible and adaptable IT Operating Model is the bridge between IT strategy and daily IT operations, guiding teams, providing context, and enabling behaviours that underpin a single strategy and vision.

Design Thinking is a methodology that provides a structured approach to solving problems and unlocking innovation.

Investing in and developing mature Service Management processes and capabilities, whether in legacy or cloud based environments provides a number of benefits.